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December 4, 2025

Influencer Program Yields Big Results

In Hayward, CA, a grant program has been helping local restaurants go viral. Known as Hashtag Hayward, the program combines placemaking with content creation by social media pros.

The program provided grants of up to $10,000 apiece to small businesses. The money was targeted primarily toward interior and exterior improvements that inspired customers to share their visits on social media.

After the improvements were made, the businesses selected an influencer from a vetted list and worked together to promote their restaurant.

Hashtag Hayward yielded impressive results. Participating businesses racked up 4 million views on Instagram and reported increases in sales ranging from 25 to 100 percent. One grant recipient, a small barbecue joint, added staff to accommodate new demand.

Details on Hashtag Hayward and other growth programs appear regularly in the pages of Downtown Idea Exchange newsletter.

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Parking Management for Smart Growth
8-1/2" x 10", softcover, 256 pages, $46.

Recommended Reading

Parking Management for Smart Growth

In this timely book, author Richard Wilson shows readers how to create a strategic parking management program that is comprehensive, coordinated, and supportive of local goals.

He explores new opportunities for making the most of every parking space and for taking advantage of new digital parking tools.

Important sections include:

  • An introduction to the basic elements of parking management. This section covers managing parking in a strategic, collaborative manner to reduce the amount of required parking while improving customer and stakeholder satisfaction.
  • A step-by-step strategic planning process for parking management.
  • Practical approaches to issues of politics and community participation, as well as to technical challenges such as setting prices, implementing shared parking agreements, meter equipment issues, and enforcement.

Examples are provided of successful approaches to parking management from Pasadena, CA, to London, England.

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Parking Management for Smart Growth is just one of the many books on Improving Access available from the Downtown Development Center.

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