Meeting and Exceeding Expectations:
A Guide to Successful Nonprofit
Board Meetings

8-1/2" x 11", softcover, 141 pages,
BoardSource, $51.00.

Table of Contents

Read the Introduction

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Meeting and Exceeding Expectations: A Guide to Successful Nonprofit Board Meetings provides the information you need to ensure that your downtown organization’s board meetings are productive, legal and orderly.

Without quality time spent in the boardroom, the downtown organization’s board of directors cannot possibly govern effectively. Yet many organizations are not fully versed in the best practices for running effective board meetings

Meeting and Exceeding Expectations provides the information you need. In seven detailed chapters plus a wealth of sample documents, the book:

  • Clarifies the legal framework of board meetings
  • Discusses the ins and outs of how to plan an effective board meeting
  • Presents options for achieving agreement and consensus
  • Addresses the importance of documenting the board’s decisions
  • Provides tips on how to keep board members fully engaged, and more.

Meeting and Exceeding Expectations also includes helpful tips on how to bring absent board members back to meetings, ground rules for a laid-back meeting that is still legal and orderly, balancing the business and social aspects of meetings, managing conflicts of interest, staying focused on the right issues, and more.

A valuable resource for board members, chief executives, and senior staff who are new to downtown leadership, as well as a quick reference for experienced board members who need a fresh look at how to make their meetings more meaningful.

Table of Contents

Introduction

  • Attendance is required
  • Meeting, and Exceeding Expectations dissects your meetings
  • Who should read Meeting, and Exceeding Expectations?
  • What will you find in Meeting, and Exceeding Expectations?
  • Case study: Missing in action

1. The Law and Meeting

  • Running meetings under Sunshine Laws
  • What should the bylaws say about board meetings?
  • Case study: Youth movement

2. Planning a Meeting

  • What is the purpose of this meeting?
  • How often should a board meet?
  • The when, where, and how of planning a meeting
  • How much will it cost?
  • Meetings without a boardroom
  • Case study: Be prepared

3. Meeting Documentation and Board Communications

  • Agenda as your road map
  • Consent agendas: How do they help?
  • Preparing board books
  • Board meeting minutes
  • Recording meetings
  • Generating board reports
  • Communicating electronically between meetings
  • Case study: Better late than never?

4. Meeting Structure, Decision Making, and Voting

  • Board structure and the role of parliamentary order
  • Using deliberation in decision making
  • Reaching a unanimous decision
  • Seeking consensus
  • How do boards vote?
  • Deciding by majority rule
  • Voting by proxy
  • Managing split votes
  • Abstaining from voting
  • Case study: Silence is not always golden

5. Meeting Participation

  • No quorum, No meeting
  • The absentee board member
  • Leave of absence
  • Other participants in meetings
  • Case study: Heal thyself

6. Overcoming cultural and behavioral barriers

  • Keeping civility in the boardroom
  • Managing conflicts of interest
  • Bringing private agendas into the boardroom
  • Culture of inquiry
  • Electing a devil’s advocate and devil’s inquisitor
  • Case study: Persistent and persnickety

7. Other kinds of meetings

  • First meeting of the founding board
  • Annual meeting
  • Special or emergency meetings: Taking care of the unforeseen
  • Committee Meetings: The Board’s Workshop
  • Executive committee meetings
  • Making use of executive sessions
  • Convening an organization’s membership
  • Retreats: Helping to go forward
  • Case study: Two (or three or four) heads are better than one

Sample meeting agendas
Sample contents of a board book
Sample minutes templates
Sample committee report template
Sample ballots
Sample resolutions
Sample meeting evaluations
Sample proxy
Sample agenda for an orientation retreat
Glossary
Resources

Your Guarantee of Satisfaction

Meeting and Exceeding Expectations is guaranteed. If you are not 100% satisfied, you may return it within 30 days for a full refund.

About the Author

Author Outi Flynn is on the editorial staff of BoardSource, an organization dedicated to increasing the effectiveness of nonprofit organizations by strengthening their boards of directors. Ms. Flynn’s areas of expertise include dilemmas that concern nonprofit leaders on a daily basis, and structural and procedural challenges that affect board productivity.


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