Making Business Districts Work

6" x 8", softcover, 435 pages, Routledge, $55.50. Table of Contents Read the Introduction Order Now

Making Business Districts Work is the essential desk reference for downtown professionals and board members.

It is unique in that it covers nearly all aspects of leading and managing downtown and community development organizations, from planning and implementing programs and policies, to evaluating successes and failures.

It presents step-by-step instructions for performing a host of essential tasks, but more importantly, it shows how America’s most experienced and successful downtown executives handle these responsibilities.

To ensure the latest and best information, editors David Feehan and Marvin Feit turned to a team of 37 experts including downtown CEOs, consultants and academics. The book presents their knowledge, wisdom and experience in a practical and very readable volume, which should be on every downtown professional’s desk.

Table of Contents

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• Part I. The Field of Downtown and Business District Management
1. The State of Business District Revitalization (Brad Segal)
2. Leading the Downtown (Richard Bradley)
3. The New Role of Downtown Leaders (Richard T. Reinhard)
4. The Vision-Driven Downtown Organization (David Feehan)
• Part II. Organizing the Downtown Corporation
5. Complex Organizational Structures (James A. Cloar)
6. Boards and Committees — Governance (Kate Joncas)
7. Making the Most of Human Resources (Catherine Coleman)
8. Financial Management — Keeping the Numbers Straight (Michael Weiss)
9. Staffing Structure and Compensation Management (Dong Soo Kim, David Feehan, and Sarah Rose)
10. Resource Raising as a Downtown Management and Revitalization Strategy (Tom Verploegen)
• Part III. Operating in a Complex Environment
11. Strategic Planning — Charting the Course (Sandra Goldstein)
12. Diversity: Incorporating and Benefiting from Differences (Barbara Askins)
13. Attracting and Keeping Members (Polly McMullen)
14. The Advocacy Role of a Downtown Organization (Richard T. Reinhard)
• Part IV. Marketing and Communicating
15. Creating the Downtown Experience: The New Fundamentals for Downtown Programming (Stephen J. Moore)
16. Marketing the Shopping Experience (Maureen Atkinson)
17. Electronic Marketing (Andrew M. Taft)
• Part V. Managing Downtown’s Many Elements
18. Clean and Safe — Basic Requirements (Rob DeGraff)
19. The Public Realm and Urban Design (Jill M. Frick)
20. Managing Hospitality (James E. Peters)
21. Transportation Management and Downtown Revitalization (Elizabeth Jackson)
22. Parking: Finding Solutions (E. Larry Fonts)
23. “Best in Class” Parking Options (Dennis Burns)
24. Managing Downtown’s Social Behavior (Elizabeth Jackson)
25. Getting the Right Consultant for the Right Job (Richard Marshall)
• Part VI. Discovering Downtown’s Development Secrets
26. Economic Development for BIDs (Gary Ferguson)
27. Residential Development: Creating a Living Downtown (Dan Carmody)
28. Retail Revitalization and Recruitment (Maureen Atkinson and John Archer)
29. A Guide to Developing a Retail Base (H. Blount Hunter)
30. “One-of-a-Kind” Regional Attractions (Donald E. Hunter)
31. Managing the Politics of Downtown Redevelopment Projects (N. David Milder)
• Part VII. International Perspectives
32. Canada as an Urban Country (Douglas B. Clark)
33. Case Studies from Around the World (Sarah Rose)
34. Commercial Urbanism in Portugal: Evolution and Future Perspectives (Carlos J. L. Balsas)
• Part VIII. Case Studies
35. The Kalamazoo Prism: Downtown Michigan Metamorphosis (John E. Hopkins and Kenneth A. Nacci)
36. Incredible Crisis and Downtown Response: Alliance for Downtown New York (Carl Weisbrod and Jennifer Hensley)
37. The Homeless Situation in Los Angles and the BID Response (Kent Smith)
• Part IX. Reevaluating the Past and Anticipating the Future
38. Looking Backward, Looking Forward: The Future of Downtowns and Business Districts (Paul Levy)

Index

Charts, tables, photographs, and web resources make this vital text even more essential.

Your Guarantee of Satisfaction

Making Business Districts Work is guaranteed. If you are not 100% satisfied, you may return it within 30 days for a full refund.

About the Editors

David M. Feehan, MSW is President of the International Downtown Association, Washington, DC. He has directed downtown programs in Des Moines, Detroit, and Kalamazoo, and neighborhood development programs in Pittsburgh and Minneapolis.

Marvin D. Feit, PhD is Professor and Dean of the Ethelyn R. Strong School of Social Work, Norfolk State University, Norfolk, Virginia

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