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About Us

For over 50 years, Alexander Communications Group has been an independent source of news, information and insights for business and community leaders.

Our focus areas are listed below. In each category you will find information on print newsletters, books and reports, e-newsletters, surveys and awards and more.

We look forward to welcoming you to our print and online community.

Customer Service and Satisfaction. Providing specialized products and services for customer service and support professionals at every level within the organization.
www.CustomerServiceGroup.com

 

Customer Service Week. Providing a full range of support materials for Customer Service Week. Celebrated annually during the first full week in October, Customer Service Week provides a unique opportunity to boost morale, motivation and teamwork in the customer service department and companywide.
www.CSWeek.com

 

Patient Service and Satisfaction. Providing the tools to train and motivate clinical and office staff to provide the level of service that patients demand.
www.CustomerServiceGroup.com/healthcare.php

 

Downtown Revitalization. Providing downtown leaders with actionable news and information for successful downtown revitalization and main street promotion.
www.DowntownDevelopment.com

 

Warehousing and Distribution. Providing highly focused publications to help warehouse and distribution center managers improve the performance of their operations.
www.DistributionGroup.com

 

Real Estate Agency Management. Providing residential real estate agency broker/owners with actionable news and information on managing their businesses for greater profitability.
www.BrokersInsider.com

 

 

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© 2014 Alexander Communications Group, Inc. All Rights Reserved.
Downtown Research & Development Center
712 Main Street — Suite 187B, Boonton, NJ 07005
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: www.DowntownDevelopment.com
Email: info@DowntownDevelopment.com
www.AlexCommGrp.com
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